Comfort Heating & Stoves
Sales Service Repairs Spare Parts for Wood Burning and Solid Fuel Stoves

Why Us

We offer a complete installation service with our own in-house installation teams. We have a highly skilled professional installation team who really are the best and most knowledgeable team you are ever likely to find.

We can offer a complete installation service, from removing your existing fireplace to installing your new pride and joy and for your piece of mind we are GAS SAFE and HETAS registered. All our installations are subject to a site survey fee, depending on the distance from our base site.

We understand that appliances may be purchased elsewhere, but it may be advisable to contact us for a quotation on the appliance you require which will help maintain the manufacturer's warranty.

Our services include: - Complete fireplace installation (solid fuel, gas or electric) - Flue liner installation - Residential & Commercial work undertaken - Compliance with Health & Safety requirements - A detailed estimate which includes schedule of works, materials required & costings. - Use of our own, in house installation team & technicians

We are HETAS and Gas Safe Registered Our installation team is trained and qualified with HETAS (Solid Fuel) and Gas Safe Registration. After installation is complete we will supply you with a formal installation certificate. This certificate should be retained and kept safe as it may be important should you wish to make a claim on your household insurance.

Dangers of Carbon Monoxide

Carbon Monoxide (CO) is a highly poisonous gas produced by burning carbon based fuels such as gas, coal, oil and wood. It has no taste, colour or odour and victims of Carbon Monoxide poisoning are generally unaware that they are being poisoned until they become very ill and are subsequently diagnosed with it – if they are lucky.

With every solid fuel installation, we are also required by law to install a Carbon Monoxide alarm in the same room as the appliance – a) On the ceiling at least 300mm from any wall or, if it is located on a wall, as high up as possible (above any doors and windows) but not within 150mm of the ceiling; and b) between 1m and 3m horizontally of the appliance.

HETAS Certificate of Compliance

Customers using a HETAS Registered Installer will be given a HETAS Certificate of Compliance by the installer on the completion of installation work. This is of vital importance in demonstrating that the installation was carried out by a competent installer working for a HETAS registered business and complies with the relevant Building Regulations. The information on the certificate is used to record your installation, and in England & Wales it is used to notify your Local Authority Building Control Department (LABC) of the work that was undertaken. This 'self certification' by competent registered installers takes the place of a Local Authority Building Notice which could cost you a significant amount of money (sometimes up to £300). The HETAS installer is charged a small fee by HETAS for this service, but much less than the charges incurred if you seek a Building Notice via the Local Authority. The information is required to validate household insurance and will be required by Solicitors in any home selling process. Failure to notify the Local Authority (the process differs in Scotland), can be an offence resulting in enforcement action being taken against the Householders and/or the installer, this could cost anything up to £5000.

The Certificate of Compliance must be completed and signed only by the HETAS Registered Installer who undertook the work. The white copy of the fully completed and signed Certificate must be returned to HETAS Ltd at the address shown at the bottom of the Certificate within 7 days of the completion date of the works. HETAS will then process the information provided on the Certificate for submission to the relevant Local Authority within 30 days of the completion of the works as required by the Building Regulations (a legal requirement).

If the HETAS Ltd Certificate of Compliance is not provided, is not completed correctly or the Certificate is returned late then there will be no notification of the work to the Local Authority by HETAS. This would in fact mean that the law has not been complied with and can cause difficulties when selling a property and potentailly void a household insurance policy.